Jan 2016 - Present
Experience designer for customer service applications and tools.
Jun 2014 - Jan 2016
Designed applications and websites for clients like Nike, Rdio, and Google Chrome Experiments.
Lead the UX strategy for multiple projects. Designing and supporting an internal business application for Instrument. Defining architecture, wireframes, prototypes, and specifications. Designing visual design systems. Developing and conducting stakeholder and user interviews. Collaborating with engineering teams. Working with clients to solve their business problems and meet the needs of their users.
Consulting Experience Designer
Jun 2013 - Jun 2014
Defined UX strategy and designed websites and apps for clients like YouTube, and Alternative Apparel with the teams at Instrument.
User Experience Designer
Sep 2010 - Jan 2013
Responsible for interaction, user experience, and visual design for the next generation of McAfee products. Produced wireframes, flow diagrams, prototypes, and functional specifications. Defined visual design systems for multiple products. Developed and conducted extensive usability testing. Creative lead for multiple projects.
Jr. User Experience Designer
Sep 2009 - Sep 2010
Lead global redesign effort for McAfee’s ePolicy Orchestrator product. Simplified and improved the user experience for enterprise and commercial business products.
Visual Design Internship
Sep 2008 - Sep 2009
Assisted with customer visits and user research. Designed user experiences for global internal sites which dramatically improved productivity.
Design and Research Internship
Mar 2004 - Feb 2005
Participated in ethnographic research, recruiting users, assisting with interviews, and analysis. Designed and produced assets for industrial designers and ethnographic researchers that facilitated critiques and reports.
Portland State University
BS in Art: Graphic Design
2004 - 2009
Glasgow School of Art
Study Abroad: Visual Communication
2007 - 2008
- Product Design
- Interaction Design
- Ethnography, Discovery, & Research
- Information Architecture & Information Design
- Well versed in the capabilities of web technology
- Understanding of browser & mobile capabilities
- Well versed in Omnigraffle, Invision, and Sketch